Mysterious Messages 2

This mysterious message was well documented by Microsoft.

Everyone knows that any user in a domain, even down to the user with least privileges, is able to connect to a network shared printer, right?

That is what I thought, until one of my users tried to connect to a shared printer and got the following error message:

A policy is in effect on your computer which prevents you from connecting to this print queue. Please contact your system administrator.

Other users on my network can connect to shared printers with no problems. I did not remember creating a group policy to cause this. What is going on?

I found a Microsoft Knowledge base article (888046) with the answer. The first cause mentioned is trying to install a third party driver. Although the driver is from HP, I have never had this problem before with HP. The second cause had to do with the DNS setup. In my case, for this subnet, I did not have the DNS reverse lookup zone configured properly. To fix the problem quickly, I gave the user administrative permissions to the local computer and he was able to connect to the shared printer. I also created a reverse lookup zone for this subnet to solve what I believe was the main cause of my problem.

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